Terms and Conditions

Accept the terms

By using the INSTACHIQ website, you confirm that you:

• You are at least 18 years old or have the consent of a parent or legal guardian
• You have the legal capacity to enter into a binding contract
• You will use the Site in accordance with these Terms and Conditions
• Provides accurate, correct and complete information
• Your information will be kept up to date

Use of the Site

Permitted use

You are permitted to use the INSTACHIQ Site for the following purposes:

• Browse available products and services
• Make purchases for personal use
• Create and manage your user account
• Contact our customer service team
• Sign up for newsletters and promotions

Prohibited use

You are prohibited from using the Site for the following purposes:

• Any purpose that is unlawful or prohibited by these terms
• Impersonate any other person or entity
• Post or transmit any harmful, threatening or offensive content
• Attempt to gain unauthorized access to any part of the Site
• Interfere with or disrupt the Site, servers or networks
• Use any automated means to collect data from the website
• Resell products for commercial purposes without written permission

Accounts and login

To complete your purchase, you may need to create an account on our site. When creating an account:

• You must provide accurate, complete and current information
• You are responsible for maintaining the confidentiality of your password
• You are entirely responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to disable or terminate your account at any time

Orders and payment

Submitting applications

When you place an order on our website:

• Your order is an offer to buy the specified products
• We reserve the right to accept or decline any order for any reason
• An order confirmation will be sent to you via email
• The contract is deemed concluded when the products are shipped
• All orders are subject to product availability

Prices and payment

• All prices are shown in the specified currency and include taxes where applicable
• We reserve the right to change prices at any time
• Additional shipping fees may apply depending on your location
• Prepayment is required for international shipments
• We accept credit and debit cards, online payment and cash on delivery (locally)
• All payments are made through secure payment gateways

Shipping and delivery

We have a detailed shipping policy covering:

• Expected shipping time locally and internationally
• Authorized shipping partners
• Shipping costs depend on location
• Shipping delay policy
• Delivery attempts and procedures

Returns & Refunds

We accept returns of products according to the following conditions:

• Unused products can be returned within 14 days of receipt
• Products must be in original condition with complete packaging
• Returns of used products are not accepted for hygienic reasons
• Return fees may apply
• Refunds are processed within 5-7 business days

Intellectual property

All content on the INSTACHIQ website is protected by copyright and intellectual property laws:

• All text, graphics, logos and images are protected by copyright
• The INSTACHIQ name and logo are registered trademarks
• Use of any content without prior written permission is prohibited
• No part of the site may be copied or reproduced
• Unauthorized use may result in legal action

User generated content

If you post comments, reviews or other content on our site:

• Content must be accurate, truthful and legal
• You grant INSTACHIQ a non-exclusive right to use your content
• You are responsible for the content you post
• We reserve the right to remove any inappropriate content
• You may not post offensive, defamatory or illegal content

Disclaimers and Warranties

General disclaimer

THE INSTACHIQ SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. We make no warranties, express or implied, regarding:

• The accuracy, completeness or reliability of the content
• Continuous or uninterrupted availability of the site
• Adapting products to your specific needs
• Specific results from using the products

Product Disclaimer

• We provide original products from certified suppliers
• We are not responsible for individual allergic reactions
• You should consult a professional before using any product if you have a medical condition
• Results may vary from person to person

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, INSTACHIQ WILL NOT BE LIABLE FOR:

• Any indirect, incidental, special or consequential damages
• Loss of profits, data or use
• Damages resulting from unauthorized access to your account
• Delay or failure in performance due to circumstances beyond our control
• Content or conduct of other users

In all cases, our total liability is limited to the amount you paid for the product or service in question.

Compensation

You agree to indemnify, defend and hold INSTACHIQ and its employees, directors and agents harmless from any claims, liabilities, damages, losses or costs arising from:

• Your use of the Site or Services
• Your violation of these terms and conditions
• Your violation of any third party rights
• Any content you post on the Site

Conflict resolution

Governing law

These terms and conditions are governed by and construed in accordance with the laws of the Arab Republic of Egypt, without prejudice to the rules of conflict of laws.

Jurisdiction

Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Cairo, Egypt.

Alternative dispute resolution

We encourage any disputes to be resolved amicably. Please contact us first before taking any legal action.

Changes to the Terms

We reserve the right to amend these terms and conditions at any time. Changes become effective immediately upon posting on the Site.

• The "Last Updated" date will be updated at the top of this page
• Material changes will be notified to you via email
• Your continued use of the site after the changes means you accept them
• If you do not agree to the changes, you must stop using the Site

Termination

We reserve the right to terminate or suspend your access to the Site immediately, without prior notice, for the following reasons:

• Violate any of these terms and conditions
• Fraudulent or abusive behavior
• Providing false or misleading information
• Unauthorized access attempt
• Any other reason we deem necessary to protect our business or other users

Upon termination, your right to use the Site will cease immediately, and you must cease all use of the Site.

Miscellaneous provisions

Separability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Not giving up

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Entire agreement

These Terms and Conditions constitute the entire agreement between you and INSTACHIQ regarding the use of the Site.

Titles

The section titles in these Terms are for reference only and do not limit or affect these Terms.

Contact Instachiq Customer Support

If you have any questions about these terms and conditions, please contact us:

We are committed to responding to all inquiries within 48 business hours.