Shipping & Delivery Policy
Reliable and fast shipping service worldwide
Delivering your products with top quality standards
At INSTACHIQ, your comfort and satisfaction come first. We provide the best local and international shipping services in partnership with trusted carriers to ensure a smooth and secure shopping experience.
We Ship Worldwide
We partner with leading global couriers to ensure your order reaches you safely and promptly, wherever you are.
Our International Partners
Delivery Time
5–9 business days depending on destination and location.
Shipping Company Selection
Our system automatically chooses the best courier for your region to ensure the fastest and most reliable delivery.
Payment for International Orders
Prepayment is required for all international shipments. Your order will be processed after payment to guarantee timely delivery.
Fast Delivery Across Egypt
We offer quick and reliable delivery to all Egyptian governorates.
Our Local Couriers
Delivery Time
1–5 business days depending on your location within Egypt.
Cash on Delivery
Available for all local orders within Egypt for your convenience and security.
Delivery Attempt System
Delivery Attempt Policy
Each order will receive up to three delivery attempts. If all attempts fail due to unavailability or refusal, the package will be returned to our warehouse and full shipping fees will be charged.
Cancellation of Cash on Delivery
If three consecutive orders remain undelivered, Cash on Delivery will be permanently disabled for your account. You can still shop using other online payment methods.
Refusing a Delivery
If you refuse to receive your order, you will be charged the full shipping cost (both ways).
Return Costs
Return fees are equal to the original shipping fees and are paid by the customer.
Delay Compensation
Our Commitment to You: In case your shipment arrives later than the expected delivery timeframe, we will waive your shipping fees as our sincere apology. Your satisfaction is our priority.
Maximum Shipping Duration
No shipment should exceed 10 days from the actual shipping date. We are committed to delivering your order on or before the promised time.
- We may contact you before shipping to confirm your order and verify your address details.
- We reserve the right to decline shipment if repeated contact attempts are unsuccessful.
- Please avoid repeatedly postponing deliveries to preserve product quality.
- Ensure that your address and phone number are accurate to prevent delays.
- Be available during the expected delivery window for a smoother handover.
- Keep your tracking number to monitor your order via the courier’s website.
- For any issue or question, contact our Customer Support team right away.
- Check the package carefully upon delivery and report any issues immediately.
INSTACHIQ’s Helpful Tip
For the best shipping experience, we recommend regularly updating your contact details and promptly answering confirmation calls. This helps ensure your order arrives swiftly and without delay.
